We are committed to ensuring customer satisfaction with the tents and sleeping bags you purchase. If you are not satisfied with the product upon receipt, please apply for a refund following our terms and conditions.
Refund Application Conditions You can apply for a refund within 7 days of receiving the product.
Returned items must be in new, unused condition and include their original packaging and all accessories.
Please ensure the product is undamaged before applying for a refund.
Refund Application Process Please submit your refund application via our customer service email or online customer service, providing your order number and the reason for the refund.
Once your application is approved, you will receive further return instructions.
Return Address Please return the item to the following address:
Return Address: 5027 N WALNUT ST, SPOKANE WA 99205
Shipping Costs Return shipping costs are borne by the customer, unless the return is due to product defects or incorrect shipment. In this case, we will cover the relevant shipping costs.
Refund Processing Time
Once we receive the returned item and confirm it meets the refund requirements, the refund will be processed within 5 business days. The refund will be returned to your original payment account.
If you have any questions or concerns, please feel free to contact our customer service team. We are happy to assist you. Thank you for your support and trust in belarook.store!
We use cookies to enable our website to function properly, to personalize content and ads, to provide social media features and to analyze our traffic. We also share information about your use of our site with our social media, advertising and analytics partners.
